Responsibilities
Receive, review, and process insurance claims submitted by clients
Liaise with insurance companies to follow up on claim approvals and settlements
Ensure claims are processed accurately, in compliance with policy terms and company guidelines.
Maintain transparent and timely communication with clients regarding the status of their claims.
Assist clients in completing claim forms and providing necessary documentation.
Coordinate with internal teams to resolve discrepancies or issues related to claims.
Maintain organized records of all claims and prepare periodic reports.
Identify and escalate potential fraudulent claims as per company policy.
Stay updated on insurance regulations and company policies relevant to