Desktop Support Job Description:-
Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have valuable knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should have good communication and technical knowledge.
Job Type: Full time
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 Desktop Support Engineer Mumbai
🏢 Progressive Infotech
📍 Mumbai
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