Admin Executive – Retail Operations

The Admin Executive will be responsible for supporting day-to-day office administration as well as retail field operations. The role involves customer follow-ups, database management, documentation, coordination with internal teams, and occasional field visits for customer and operational requirements.

The ideal candidate should be organized, responsible, valuable at communication, comfortable with computer-based office work, and willing to travel for field-related tasks when required.

Key Responsibilities
Office Administration: Handle daily administrative tasks, documentation, data entry, reports, records, and other office-related work.
Customer Follow-ups: Call old and existing customers to check satisfaction and understand their requirements.
Database Management: Create and maintain customer databases and update records regularly.
Product Promotion: Inform customers about new arrivals and collections through WhatsApp.
Feedback Collection: Collect customer feedback and maintain proper records.
Problem Resolution: Handle customer queries and coordinate with the concerned teams for resolution.
Team Coordination: Coordinate with sales,



accounts, showroom, and other internal teams.
Field Operations: Visit customers or other locations when required for document collection/delivery, customer coordination, and other retail-related operational activities.
Two-Wheeler Requirement: Candidate should be comfortable riding a bike/scooter and willing to use a two-wheeler for field-related work when required.

Qualifications & Requirements
Bachelor’s degree preferred.
1–5 years of experience in Administration, Customer Service, Sales Support, or Relationship Management.
Good communication and interpersonal skills.
Basic knowledge of MS Office, WhatsApp, CRM/database management, and computer-based office work.
Valuable organizational and multitasking skills.
Must be interested and comfortable in both office-based administrative work and field/operational work.
Must know how to ride a two-wheeler.
Must be willing to travel locally for work when required.

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Admin Executive Chennai
🏢 Ridh International
📍 Chennai