Key Responsibilities:
Make outbound calls to potential and existing clients to inform them about skincare services, offers, and promotions.
Answer inbound calls to address inquiries, provide information, and schedule appointments.
Respond to client queries regarding treatments, procedures, and product recommendations.
Schedule, reschedule, and confirm client appointments using the clinic’s booking system.
Coordinate with clinic staff to ensure smooth appointment scheduling and management.
Follow up with clients post-treatment to gather feedback and address any concerns.
Follow up on missed appointments and re-engage clients for future bookings.
Promote special offers, treatment packages, and recent services to prospective clients.
Persuade potential clients to book consultations or treatments by explaining the benefits and features.
Update and maintain accurate client records in the clinic's database.
Record call outcomes and client feedback.




Ability to provide exceptional client service and build positive relationships.
Ability to engage clients, promote services, and convert inquiries into appointments.
Effective in managing multiple calls, appointments, and follow-ups.
Familiarity with skincare treatments and products is a plus but not mandatory; training will be provided.
Ability to use appointment scheduling software, CRM tools, and maintain client records.

Experience:
Prior experience as a telecaller or in customer service (preferably in healthcare, beauty, or skincare industries & IT).
Fluent in English, Tamil & Hindi with a friendly and skilled tone.

Working Hours:
[9AM-7PM]
Flexibility for weekends if required.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:
Food provided
Health insurance

Education:
Bachelor's (Required)

Work Location: In person

📌 Tele Caller Executive Alwarpet (India)
🏢 ISMO SKIN & AESTHETICS
📍 India