We are hiring a Front Office Manager to manage front office operations, guest experience, property coordination, and day-to-day operations across our Munnar properties.
Key Responsibilities
Handle guest complaints and ensure quick resolution.
Conduct property visits, inspections, and quality checks.
Coordinate with property owners, caretakers, and local partners.
Manage guest check-ins, check-outs, and overall front office operations.
Ensure a smooth and positive guest experience throughout the stay.
Identify guest requirements and ensure timely resolution of on-ground issues.
Support new property onboarding and improve property performance.
Manage day-to-day front office and operational issues and ensure timely resolution.
Requirements
Hospitality, travel, sales, or field operations experience preferred.
Freshers can apply.
Robust communication, negotiation, and relationship-building skills.
Proactive, self-driven, and comfortable working independently.
Positive knowledge/network in Munnar is an advantage.
Willingness to travel locally.
Pay: ₹20,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
Munnar, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: Hybrid remote in Munnar, Kerala
📌 Front Office Manager Hospitality Munnar
🏢 VOYE HOMES
📍 Munnar
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