Job Description:
Provide L1 Application support for LOS & LMS Platforms.
Resolve user issues received through the ticketing tool.
Resolving User queries for Gold Loan/Agri/MSME Loans
Handle and resolve L1 technical queries.
Basic understanding of end-to-end loan processing
Coordinate with business users to understand and troubleshoot loan processing related issues.
Skills Required:
Expertise in Loan Processing Systems
Positive understanding of Loan processing workflow
Hands-on experience with Finacle core banking functionalities
Proficiency in SQL and API integrations
Should know System Architecture
Basic understanding of end-to-end loan processing
Educational Qualification:
B.Sc. (IT) / B.Tech / B.E. (IT) / BCA / MCA or equivalent