Team Leadership & Coaching
Lead, mentor, and motivate a team of 5–10 Inside Sales Representatives.
Drive the team to achieve individual and overall sales targets.
Conduct regular one-on-one sessions and live call monitoring to improve performance.
Performance Monitoring
Track key sales KPIs including call volume, conversion rates, pipeline movement, and revenue.
Identify performance gaps and implement corrective actions.
Sales Operations
Manage lead allocation, sales pipelines, and CRM accuracy.
Support team members in handling complex negotiations and escalated customer queries.
Hiring & Training
Assist in hiring and onboarding current team members.
Conduct product, process, and sales training.
Build a positive and collaborative team setting.
Cross-Functional Collaboration
Coordinate with Marketing, Product, and Senior Management teams.
Support sales campaigns and share market/customer feedback.
Ensure alignment between sales activities and business objectives.