Roles and Responsibilities
Manage service operations, ensuring effective warranty handling and customer satisfaction index improvement.
Oversee after sales support, including field service delivery and warranty management.
Develop strategies to increase customer loyalty through effective communication and issue resolution.
Collaborate with cross-functional teams to drive business growth and profitability.
Ensure compliance with company policies, procedures, and regulatory requirements.
📌 Service Manager At Cummins Dealership Bhubaneswar (India)
🏢 Umang Group
📍 India
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