Job Summary:
We are looking for a Customer Support Executive with excellent communication skills to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The ideal candidate should be customer-focused, patient, and able to manage multiple interactions efficiently.
Key Responsibilities:
Handle inbound customer calls.
Resolve customer queries and complaints in a qualified manner
Provide accurate information about products/services
Maintain proper records of customer interactions
Escalate complex issues to the concerned team when required
Ensure customer satisfaction and build long-term relationships
Follow company guidelines and quality standards
Requirements:
Excellent verbal and written communication skills
Robust problem-solving and interpersonal skills
Ability to handle pressure and multitask
Graduate Candidates Only.