Roles & Responsibilities:
Handle and resolve client queries, complaints, and grievances in a timely and professional manner.
Develop a strong understanding of Webtels software products and taxation-related solutions to provide accurate and effective client support.
Serve as the primary point of contact for client enquiries, product-related concerns, and service requests.
Maintain positive and qualified relationships with existing clients and prospective customers.
Coordinate with internal teams to ensure timely resolution of client issues and effective service delivery.
Follow up with clients to ensure satisfactory resolution and maintain high levels of customer satisfaction.
Maintain accurate records of client interactions, complaints, and resolutions.

Qualification:
Mandatory Bcom/ Bcom (hons) graduate or pursuing.
Good verbal and written communication skills.
Ability to understand software products and explain technical or taxation-related concepts to clients in a easy and effective manner.
Willingness to learn and adapt to current products, processes, and technologies

📌 Walk In Taxation Executive New Delhi (India)
🏢 Webtel Electrosoft
📍 India