Role Title: Senior Manager / Manager - Regional Retail HRBP (North India)
Industry: Retail
Location: Base - Delhi (Managing the North Region)
Employment Type: Individual Contributor (IC) Role
Scope of Coverage: 36 COCO (Company Owned, Company Operated) Stores & Multi-Brand Outlets (MBOs) across the entire North region
Role Summary
Seeking a high-caliber Regional Retail HR Business Partner (HRBP) to anchor people strategy across 36 COCO stores and MBO networks spanning North India. Operating as a strategic Individual Contributor (IC) based out of Delhi, you will bridge the gap between regional retail operations and corporate HR. You will be instrumental in scaling store performance, stabilizing front-line retail staffing, and ensuring operational excellence across all retail touch points for the brand .
Key Responsibilities
Regional HR Operations & Leadership: Own end-to-end HR operations and lifecycle management for store staff across 36 COCO locations and MBO setups in the North region.
Strategic HR Partnering: Act as a trusted advisor to regional retail managers and store leaders, aligning HR initiatives with business goals and retail targets.
Talent Acquisition & Deployment: Drive end-to-end recruitment for store-level and regional retail roles, ensuring alignment with brand aesthetics, customer-first mindset, and premium service standards.
Employee Relations & Retention: Handle employee relations issues, grievances, and disciplinary actions swiftly while maintaining a positive, engaging workplace culture to curb retail attrition.
Performance & Talent Management: Implement performance appraisal cycles, identify high potentials within store teams, and facilitate structured career progression pathways.
Learning & Development (L&D;): Champion customer service training, product knowledge workshops, and up skilling programs for front-line retail staff in partnership with the central L&D; team.
Compliance & Metrics: Ensure adherence to local labor laws, statutory compliance, and internal HR policies across all regional stores; monitor and analyze HR metrics (turnaround time, absenteeism, attrition) to drive corrective actions.
📌 Manager / Sr Manager Regional Hrbp Ii Retail Fashion Brand Ii Delhi
🏢 Bridging Talents
📍 Delhi
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