Position: ServiceNow Tech Lead
Position Type: Full time
Location: Pune, Bangalore, Coimbatore, Chennai
Experience: 8+ Years of Relevant ServiceNow Experience
Notice Period: Immediate Joiners

Key Responsibilities
Lead technical aspects of enhancement backlog items from inception through deployment.
Participate in analysis and system design specification sessions.
Document design options and solutions according to SDLC methodology.
Ensure solutions adhere to development best practices and architectural principles.
Apply analytical skills to resolve problems and deliver viable solutions.
Anticipate obstacles and execute proactive approaches to issues.
Actively participate in issue resolution.
Provide detailed development complexity estimates to the Product Owner for development effort, along with daily status reporting.
Manage configuration for sub-projects within the release.
Coach and mentor junior developers.
Facilitate knowledge transfer within the group.
Ensure required documentation is maintained in the project repository and knowledge transfer is completed with full time staff upon completion of the contract term.

Skills Requirements




At least 5 years of hands-on technical experience as a ServiceNow Developer, preferably within the financial services industry.
Experience with ServiceNow applications and modules including:
APM/CSDM
Service Catalog
Incident/Change/Problem
CMDB
Demand
Third-party integrations
Solid understanding of Application Portfolio Management (APM), IntegrationHub, and other integrations on the ServiceNow platform.
ServiceNow Certified System Administrator (CSA) certification.
ServiceNow Certified Implementation Specialist (CIS) certification.
Valuable understanding of Agile Scrum, DevOps, and ITIL 4 frameworks.

MUST HAVE
7.5 to 12 years of hands-on technical experience as a ServiceNow Developer.
Certified ServiceNow System Administrator (CSA).
Understanding of Application Portfolio Management (APM), IntegrationHub, and other integrations on the ServiceNow platform.
Strong problem-solving and troubleshooting skills.
Strong verbal and written communication skills.

NICE TO HAVE
Experience with Agile Scrum, DevOps, and ITIL 4 frameworks

📌 Servicenow Tech Lead Pune
🏢 Experis
📍 Pune