Roles and Responsibilities
Utilize salesforce CRM software to manage customer interactions effectively.
Handle customer emails, chats, and non-voice calls with empathy and resolve their queries efficiently.
Provide accurate information to customers regarding products/services offered by the company.
Maintain a qualified tone while communicating with customers through various channels (email, chat).
Collaborate with team members to achieve process goals and objectives.
📌 Walk In Email Support Executive Noida (India)
🏢 Growcap Creditwise
📍 India
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