We are looking for a Sales Order Management Analyst to support Order-to-Cash (O2C) operations, ensuring accurate order processing, compliance, and data validation. The role involves managing Data Notifications, Compliance Tickets, Third-Party Approvals, and non-revenue activities while meeting SLA and quality standards.
Key Responsibilities
Process and validate Data Notifications (DN) as per governance and SLA guidelines.
Manage Compliance Tickets and ensure adherence to regulatory and internal policies.
Initiate, track, and follow up on Third-Party Approval (TPA) requests until closure.
Handle non-revenue activities including entitlement updates, data corrections, and system maintenance.
Perform data validation and quality checks to ensure first-time-right processing.
Coordinate with cross-functional stakeholders to ensure timely issue resolution.
Required Skills
2+ years of experience in Order Management, O2C, or Sales Operations.
Knowledge of compliance and data validation processes.
Hands-on experience with Salesforce, SAP, Siebel, or CPQ (preferred).
Robust analytical, communication, and stakeholder management skills.
Ability to work in a hybrid workplace and support global shifts.