Key Responsibilities
Handle day-to-day office administration and coordination.
Maintain and update customer, supplier and other business records.
Prepare and maintain Excel reports, MIS and office documentation.
Enter and update sales/purchase/order-related data in Busy accounting software.
Prepare quotations, invoices, purchase orders and other business documents.
Coordinate with customers regarding orders, documents, dispatches and other routine requirements.
Coordinate with courier companies and logistics providers for incoming and outgoing shipments.
Follow up with customers/suppliers for pending documents, payments, orders and other requirements.
Maintain proper records of dispatches, courier documents and other office paperwork.
Coordinate with the sales team regarding customer enquiries and order status.
Handle email and WhatsApp communication with customers and suppliers.
Assist management in preparing reports and retrieving required information.
Coordinate routine office requirements and ensure smooth day-to-day functioning.
Occasionally visit nearby courier offices, banks, vendors or other locations for office-related work, if required.