Roles and Responsibilities
Provide Level 1 (L1) support to end users through phone, email, or in-person interactions.
Troubleshoot and resolve technical issues related to Active Directory, MS Office Outlook configuration, and remote desktop connectivity.
Perform onsite visits for hardware replacement and software installation/upgradation as required.
Collaborate with other teams to escalate complex issues that cannot be resolved at the L1 level.
📌 Servicedesk & Remote Support Noida Noida (India)
🏢 Aforeserve
📍 India
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