Role & responsibilities
Provide L2/L3 support for Java-based applications
Troubleshoot and resolve application, server, and performance issues
Monitor application logs and identify root causes
Work closely with development teams for bug fixes and enhancements
Handle incident management, problem management, and change requests
Ensure system stability and uptime
Maintain documentation for issues and resolutions
Provide support during production deployments and releases
Preferred candidate profile
Robust knowledge of Core Java, J2EE
Understanding of Spring / Spring Boot (preferred)
Experience with SQL (MySQL, Oracle, etc.)
Knowledge of Unix/Linux commands
Familiarity with application servers (Tomcat, WebLogic, etc.)
Basic understanding of REST APIs / Microservices
Experience with ticketing tools (JIRA, ServiceNow, etc.)