Overview

QA Lead - ecommerce & retail domain Responsibilities
Define and drive end-to-end QA strategy across Web, Mobile, API, POS, OMS and ERP.
Lead testing for Product, Catalog, Search, Pricing, Promotions, Cart, Checkout and Payments .
Validate Order Inventory OMS ERP/POS Fulfilment Returns business flows.
Own test planning, estimation, execution, defect management and release readiness .
Drive Web, Mobile, API, Integration, Regression and End-to-End testing .
Establish and expand test automation using Selenium/Playwright/Appium/API automation.
Integrate automation into CI/CD pipelines and improve regression efficiency.
Lead performance, scalability and reliability testing for peak retail events.
Ensure cross-browser, cross-device and mobile compatibility .
Validate data integrity across eCommerce, OMS, ERP, CRM, POS, payment and logistics systems .
Drive defect triage, RCA,



defect leakage reduction and production quality .
Implement QA governance, quality gates, KPIs and executive dashboards .
Collaborate with Product, Engineering, Architecture, DevOps, Business and Operations teams.
Manage and mentor QA, Automation and QE teams .
Drive Shift-Left, Quality Engineering and AI-assisted testing initiatives.
Manage QA vendors/partners and ensure quality, productivity and delivery SLAs .
Continuously identify prospects for automation, process improvement and QA cost optimization .

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📌 Qa Lead Ecommerce Domain Pune
🏢 Expleo
📍 Pune