Greeting customers when they enter store and coaching the team to do the same

*Displaying commitment towards providing exceptional Customer Service and ensuring that associates also treat Customer Satisfaction as a priorit

*Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team

*Striving to have long lasting and fruitful relationships with each of our customers

2)Driving sales vs.plan*Driving the sales of the store to meet the allotted targets by allocating the targets to the staff

*Developing a culture of high sales performance expectations, i.e. Sales Leadership

*Inspiring and inspiring the field team to drive for results





*Assessing field capability and establish performance priorities at group level3)People Development (Attrition Control)

*Assisting in recruiting and selecting high potential staff

*Providing effective on-the-job training and guidance to team members making use of company training modules

*Delivering explicit, engaging and constructive feedback in a timely manner to all retail associates

*Evaluating the training needs of store associates and working closely with L&D; department to execute the developmental plan

*Understanding the reasons for attrition and taking measures to control it

Preferred candidate profile

📌 Store Manager Vijayawada (India)
🏢 Avasara Consulting
📍 India