Job Title: Department Manager - Retail (Apparel - Men's, Women's, Kids/ Textiles / Saree/ Footwear / Home Needs)

Role Overview:

We are seeking an energetic and goal-oriented Department Manager to oversee daily floor operations, drive target achievements, and lead a sales team within assigned sections across our retail stores. The ideal candidate will have hands-on experience in high-footfall retail setups, possess robust floor leadership skills, and ensure exceptional customer service.

Key Roles & Responsibilities:
Sales & Floor Management:
Achieve monthly and daily sales revenue targets for the assigned department.
Track floor metrics such as footfall conversion, average bill value (ABV), and sales per square foot.
Ensure maximum customer engagement and floor presence during peak operational hours.
Inventory & Stock Management:
Oversee stock inwarding, daily replenishment, and stock audit processes for the section.
Monitor rapid-moving, slow-moving, and non-moving items to provide feedback to central sourcing/buying teams.
Minimize shrinkage, stock age, damage, and inventory discrepancies.
Visual Merchandising & Store Standards:
Maintain clean,



attractive, and organized shelf displays adhering to company VM standards.
Ensure clear price tagging, promotional offer banners, and proper category grouping.
Team Leadership & Customer Service:
Supervise, schedule, and train floor sales associates and counter staff on product knowledge and upselling techniques.
Handle escalated customer queries, returns, and complaints with high professionalism.
Ensure staff maintain qualified discipline, grooming standards, and high customer courtesy.

Preferred candidate profile:
Education: Graduate in any discipline.
Experience: 3 to 6 years in retail store operations as a Department Manager, Floor In-Charge, or Team Lead.
Industry Background: Candidates with relevant experience in large-format retail apparel, sarees/textiles, footwear, or hypermarkets are strongly preferred.

Key Skills:
Practical understanding of inventory movement (FIFO, stock replenishment).
Proficient communication in Tamil (essential for local customer interaction) and basic English.

📌 Department Manager Chennai
🏢 Jeyachandran Textiles
📍 Chennai