Skills
Working knowledge of MS Excel, CRM and sales reporting
Robust B2B sales and key account management skills
Excellent communication, relationship-building and negotiation abilities
Solid customer acquisition, retention and follow-up skills
Commercial understanding of pricing, margins, credit terms and collections
Strong presentation, selling and closing skills
Analytical and problem-solving abilities
Key Responsibilities
Manage and grow key B2B jewellery accounts and build strong client relationships.
Acquire current customers through market mapping, networking, field visits and industry events.
Understand customer needs and drive revenue through repeat business, upselling and cross-selling.
Manage the complete sales cycle, including presentations, quotations, negotiations, order closure and follow-up.
Coordinate with internal teams for pricing, orders, dispatch, collections and after-sales service.
Monitor market trends, competitors, account performance and sales targets.
Maintain CRM records, sales pipelines and forecasts, and provide regular business updates to management.