Role & responsibilities
Managing the team of QC, Maker and Checker & give his support to daily activity.
Co-ordination with Branches regarding on-hold and rejected cases.
Preparation of MIS reports on Daily, Monthly, Yearly frequency.
Ensure team is adhering to standards of client enrolment, TAT in processing of the documents and maintain valuable reputation and relationship with all stakeholders.
Handle different Projects with proper planning, implementation, reporting and evaluation on adhoc basis.
Preparation of documents for monthly Internal Audit.
Work in co-ordination with all stakeholders on Survey and Process training.
Monitoring team quality & productivity on daily basis and also provide the training to staff whenever it is required.




Travelling to field for Branch training & customer survey.
Valuable Communication skills, Positive Computer Knowledge, Pro-active, Attention to detail, Multi-tasking capability and Team management experience, Knowledge of GK/RPC Operations is preferred

Preferred candidate profile
Minimum 5 years of experience required.
Should have team handling skills.
Graduate/post-graduate with good communication skills
Should know regional language (Telugu) & English language. (Read, write & speak)

📌 Team Leader Regional Processing Centre Hyderabad (India)
🏢 CreditAccess Grameen
📍 India