Job Summary
We are seeking an enthusiastic Customer Engagement & Sales Executive who can effectively manage customer interactions while identifying prospects to generate revenue and grow the customer base.
Key Responsibilities
Engage with prospective and existing customers.
Handle customer inquiries and provide product/service information.
Make outbound calls to generate and qualify leads.
Follow up with prospects and move them through the sales process.
Identify customer needs and recommend appropriate solutions.
Convert leads into sales.
Maintain regular communication with customers.
Handle customer concerns and ensure timely resolution.
Identify opportunities for upselling and cross-selling.
Maintain accurate customer and sales records.
Meet individual and team sales targets.