Operations Manager

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

5 year(s)

5 year(s)

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Not Provided

Posted today

Job

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About the job

HIRING | OPERATIONS MANAGER PURCHASE PROTECTION | MUMBAI

Looking to lead high-volume operations where claims, settlements and partner reconciliations need to run with precision?

Were hiring for an Operations Manager to own the end-to-end operating cycle for purchase-protection programs across e-commerce, shipping and embedded insurance.

ROLE DETAILS

Team: Purchase Protection Operations

Designation: Operations Manager

Domain: Purchase Protection | Insurance Operations | E-commerce / Insurtech

Location: Mumbai

Experience: 510 Years

Work Model: 3 Days Work From Office

WHAT WERE LOOKING FOR

510 years of hands-on experience in E-commerce, Logistics, Payments, Lending, Insurance or Insurtech Operations

Robust experience in Claims Operations, Settlements, Reconciliation, Payouts or Dispute Management

Proven ownership of recurring, high-volume operational processes from data/enrolment through claims and settlement

Strong Excel/spreadsheet skills with working knowledge of SQL or BI tools

Experience creating and implementing SOPs, TAT metrics, process improvements and operational dashboards

Strong stakeholder and partner communication skills with excellent numerical and operational discipline

KEY RESPONSIBILITIES

Manage enrolment, data feeds and exception handling





Own claims intake, adjudication, payouts and TAT tracking

Manage partner & insurer settlements and reconciliations

Prepare weekly/monthly MIS and operational reports

Build SOPs and launch checklists for new programs

Identify process gaps and drive automation with Data/Product

Manage and guide Operations Analysts

Conduct program-level deep-dives and improve processes

NICE TO HAVE: RTO/Shipping Protection, Embedded Insurance, Device Protection, Extended Warranty or insurer-side operations experience.

You can also view all current openings on our Linkedin Page Post

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#Hiring #OperationsManager #Operations #Insurance #Insurtech #Ecommerce #ClaimsOperations #Mumbai

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Who can apply

Only those candidates can apply who:

1. have minimum 5 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Operations Manager (Mumbai)
🏢 TiltedDelta
📍 Mumbai