25 Sep
|
Nextgen Business Support Services
|
Kolkata
25 Sep
Nextgen Business Support Services
Kolkata
Purpose of the Role
The Back Office Executive will be responsible for managing day-to-day administrative and operational activities, maintaining accurate records, handling documentation, updating data, and coordinating with internal teams to ensure smooth business operations.
Key Responsibilities
1. Data Entry & Documentation
- Enter, update, and maintain accurate data in company systems and Excel sheets.
- Prepare and maintain reports, records, forms, and other documentation.
- Ensure proper filing and organization of physical and digital documents.
- Verify data and documents for accuracy and completeness.
2. MIS & Reporting
- Prepare daily, weekly, and monthly MIS reports.
- Maintain databases and operational records.
- Track and update relevant business information.
- Support management with required reports and data analysis.
- Use MS Excel for data management, reconciliation, and reporting.
3. Coordination & Operations
- Coordinate with different departments for required information and documents.
- Follow up with internal teams regarding pending tasks and documentation.
- Assist in processing orders, invoices, purchase/sales documents, or other operational records as required.
- Ensure timely completion of assigned back-office activities.
4. Administrative Support
- Handle routine office administration and coordination.
- Maintain records of correspondence, documents, and transactions.
- Assist senior team members in day-to-day operational activities.
- Support the HR,
Accounts, Sales, or Operations team whenever required.
5. Communication & Follow-up
- Communicate with internal teams regarding work status and pending requirements.
- Follow up on outstanding documents, approvals, and tasks.
- Maintain skilled communication with employees, clients, vendors, or other stakeholders when required.
Required Qualifications
- Graduate in any discipline; B.Com/BBA/Bachelor's degree preferred.
- 0–3 years of experience in back-office, administration, MIS, operations, or a similar role.
- Good knowledge of MS Excel and MS Office .
- Basic knowledge of data entry, documentation, and reporting.
- Knowledge of ERP/software systems will be an advantage.
Required Skills
- Good communication and coordination skills.
- Strong attention to detail and accuracy.
- Good organizational and time-management skills.
- Ability to handle multiple tasks and meet deadlines.
- Basic analytical and problem-solving skills.
- Proactive and responsible approach to work.
- Ability to maintain confidentiality of company information.
Key Performance Indicators (KPIs)
- Accuracy of data and documentation.
- Timely completion of reports and assigned tasks.
- Quality and maintenance of records.
- Timely follow-up and coordination.
- Reduction of errors in data and documentation.
- Responsiveness to internal departments and management requirements.
- Adherence to company policies and procedures.
📌 Back Office Executive (Kolkata)
🏢 Nextgen Business Support Services
📍 Kolkata