Change & Comms Analyst | Job Description Confidential CHANGE & COMMS ANALYST Mainframe Exit · Overall Governance · M Grade Adaptation · Change Communications & Readiness Programme / Context Mainframe Legacy Exit Program, Governance. Reporting To OCM Director / Change Management Lead. Primary Location India ABOUT THE ROLE The Change & Comms Analyst will support organisational change management and communications across the Mainframe Exit programme. The role will coordinate stakeholder communications, change-impact inputs, business and transition readiness, adoption support, training communications, executive material and milestone communications for modernisation, migration, cutover, deployment and decommissioning initiatives Communication Planning Stakeholder Engagement Change Impact Readiness Support Executive Reporting Communication Planning & Governance Develop and maintain programme communication plans, stakeholder communication calendars and milestone communication schedules. Coordinate communication inputs across OCM, PMO, architecture, delivery and stakeholder groups. For the requested M-grade adaptation, review communication quality, consistency, approval status and delivery readiness before release. Stakeholder Analysis & Engagement Support stakeholder identification, mapping, analysis and engagement activities across business and technology groups. Maintain stakeholder concerns, communication needs and engagement actions in collaboration with the OCM Manager and OCM Director. Coordinate workshops, briefings and feedback sessions and escalate unresolved engagement concerns. Content Development & Executive Communications Prepare programme communications, newsletters, announcements, presentations, FAQs and leadership updates.



Prepare executive communication packs, steering committee material and status updates. Maintain clear, consistent and audience-appropriate messaging across Cognizant, and delivery teams. Change Impact, Readiness & Adoption Support Coordinate change-impact assessments across business and technology stakeholders. Support business readiness, transition readiness and adoption activities for migrations, cutovers, deployments and decommissioning events. Monitor stakeholder feedback and communication effectiveness and use the findings to improve change actions. Learning & Awareness Communications Assist with training communications, awareness campaigns and learning coordination. Coordinate communication requirements with training, readiness and adoption activities. Maintain supporting materials, communication repositories and audit-ready records. Risk, Dependency & Milestone Communications Track change-related risks, issues, dependencies and stakeholder concerns. Assist with cutover, migration and deployment communications during key programme milestones. Escalate communication, readiness or stakeholder issues through the OCM and programme governance route. REQUIRED SKILLS & EXPERIENCE Change & Communications Experience in change management, organisational change management, communications, business analysis, PMO or transformation programmes.



Experience creating stakeholder communications and executive presentations for large technology transformation or modernisation initiatives. Practical capability in communication planning, content development, stakeholder analysis, change-impact support and business readiness. Governance & Coordination Experience supporting programme governance, RAID awareness, dependency tracking, status reporting and transition readiness. Ability to coordinate across PMO, delivery teams, architects, product owners and business representatives. For the requested M-grade adaptation, ability to work independently, quality-review outputs and manage escalations across multiple workstreams. Tools Working capability with Microsoft PowerPoint, Excel, Teams, SharePoint, JIRA, Confluence and Microsoft 365. Ability to maintain structured communication repositories, calendars, trackers and leadership material. DESIRABLE QUALIFICATIONS & EXPERIENCE Telecommunications or enterprise technology experience. Exposure to mainframe modernisation, AWS/cloud transformation, legacy application exit, technology migration or transition management. Experience working with distributed onshore/offshore teams and senior stakeholders. Qualified change-management or communications certification is desirable PERSONAL ATTRIBUTES & SOFT SKILLS Excellent written and verbal communication skills. Strong stakeholder management, facilitation and coordination capability. Structured and detail-oriented, with an analytical mindset and proactive ownership. Comfortable working with senior executives and delivery teams. Evidence-led and careful to separate confirmed programme information from assumptions or draft messaging.

📌 Change & Comms Analyst - SA Level (India)
🏢 People First Consultants
📍 India