1. Handle customer queries through calls, chats, emails, and other support channels.
2. Understand customer concerns and provide accurate and timely resolutions.
3. Assist customers with product/service-related queries.
4. Escalate complex issues to the appropriate team when required.
5. Maintain a high level of customer satisfaction and service quality.
6. Accurately record customer interactions and update information in the system.
7. Follow company policies, processes, and customer service standards.
8. Meet assigned customer support and service-level targets.
📌 Customer Support Executive — Marathi (India)
🏢 Happiest Resume
📍 India
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