Gurugram, India Full time R260000004521 **Job Description** **Job Title: Senior Specialist - Workplace Services, Real Estate** **Location:** R1RCM Global Pvt Ltd., Tikri **Department:** Facilities & Real Estate **Reports To:** Program Manager - Workplace Services, Real Estate **Experience Required:** 8-10 Years **Key Responsibilities** **1. Technical Infrastructure (Electrical Engineering Focus)** + Manage and ensure up time of: + HT/LT electrical systems, transformers, panels + DG sets, UPS systems, and power distribution + HVAC systems, PAC units + Fire safety systems (alarm, suppression, hydrant) + Ensure **preventive & predictive maintenance (PPM)** compliance + Handle **breakdown management, RCA, and CAPA implementation** + Ensure **statutory compliance (electrical audits, fire safety, EHS)** + Drive **energy efficiency, power optimization, and cost-saving initiatives** + Maintain **asset lifecycle, AMC/CAMC tracking, and documentation** **2. Soft Services & Workplace Management (MBA/Admin Focus)** + Oversee: + Housekeeping, cafeteria, pantry + Front office and workplace hygiene + Ensure high **employee experience and workplace satisfaction** + Drive **continuous service improvement initiatives** **3. Vendor Management & Cost Optimization** + Manage vendor lifecycle: + Selection, onboarding, SLA/KPI tracking + Contract negotiation and renewals + Drive **cost reduction through strategic sourcing and consumption control** + Collaborate with Procurement for **RFP/RFQ processes** **4. Events & Employee Engagement** + Plan and execute: + Townhalls, leadership visits, client visits + Employee engagement programs and events + Ensure **budget adherence and high-quality execution** **5. Data Analytics, MIS & Reporting** + Develop MIS dashboards using **advanced Excel** + Track:



+ Energy consumption + Vendor performance + Cost optimization + Automate reporting and support **data-driven decision-making** **6. Financial & Administrative Management** + Manage **budgets, petty cash, billing, and expense tracking** + Ensure financial controls and transparency + Maintain records and documentation as per audit requirements **7. Compliance & Documentation** + Ensure compliance with: + Company policies + Statutory regulations + Audit requirements + Maintain SOPs, contracts, and compliance records **8. Employee Support & Stakeholder Management** + Act as **SPOC for facility-related concerns** + Manage helpdesk and ensure SLA-based resolutions + Collaboration with **HR, Finance, IT, Procurement, and leadership** **Must-Have Requirements** + **Bachelor's Degree in Electrical Engineering (Preferred)** + **MBA (Operations/Facilities/General Management) - Preferred** + Strong expertise in **HT/LT systems, UPS, DG, HVAC, Fire systems** + Experience in **corporate facility & workplace services management** + Proven skills in **vendor management, contract negotiation, and SLA governance** + Strong exposure to **cost optimization & energy management** + Advanced proficiency in **MS Excel (Dashboards, MIS, Analytics)** + Knowledge of **compliance, audits,



and safety regulations** + Ability to manage **both technical teams and admin operations** **Key Skills & Competencies** + Strong **technical + business management blend** + Analytical and **data-driven decision-making ability** + Excellent **stakeholder and vendor management** + Strong **problem-solving mindset and leadership skills** + High ownership, multitasking ability, and execution focus **Role Significance** This role is critical to ensure **reliable electrical infrastructure operations while delivering high-quality workplace services** , enabling **business continuity, cost efficiency, compliance, and enhanced employee experience** through a **balanced technical and managerial approach** . Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook (https://www.facebook.com/R1RCMIndia) R1 is the leader in healthcare revenue management, helping providers achieve current levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com .

📌 Senior Specialist - Workplace Services (Gurugram)
🏢 R1 RCM
📍 Gurugram