Customer Care Professional

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

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About the job

Company Description Dietician Kajal's Clinic is dedicated to empowering healthier lives through expert, evidence-based nutrition guidance. The clinic offers personalized plans that address individual needs and goals, including weight management, improved energy, and specific health concerns. Led by Chief Dietician Kajal, the team focuses on sustainable, nourishing lifestyle changes rather than short-term diets. Clients receive practical tips, ongoing support, and encouragement throughout their wellness journey, creating a positive and transformative experience.
Role Description The Customer Care Professional is responsible for providing attentive, high-quality support to clients throughout their engagement with Dietician Kajal's Clinic. Day-to-day tasks include responding to inquiries via phone, email, and messaging apps, scheduling and managing appointments, and guiding clients through clinic processes and services. The role involves maintaining accurate client records, following up on feedback, and coordinating with dieticians and other team members to ensure smooth service delivery. This is a full-time hybrid role based in Delhi, India, where in-person work at the clinic is combined with some work-from-home flexibility.
Qualifications

- Strong customer service and customer support skills, with a focus on building trust and maintaining skilled relationships.




- Ability to drive and maintain high levels of customer satisfaction through timely responses and empathetic interaction.
- Excellent communication skills, including clear verbal and written communication in English and Hindi or other local languages.
- Analytical skills to understand client needs, track feedback, and support process improvements.
- Comfort with basic office software, scheduling tools, and messaging platforms.
- Prior experience in a customer-facing role, preferably in healthcare, wellness, or service industries.
- Strong organizational skills, attention to detail, and ability to manage multiple client interactions effectively.
- Minimum educational qualification: high school diploma; a bachelors degree in any discipline is an advantage.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum -1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Care Professional (Delhi)
🏢 Dietician Kajal's Clinic
📍 Delhi