- Conduct regular follow-ups with clients for timely payments through emails and telephonic communication.
- Maintain robust relationships with clients to ensure smooth and consistent collections.
- Monitor, track, and reconcile invoices to ensure accuracy and timely processing.
- Handle LR (Lorry Receipt) tracking and maintain proper documentation for logistics and dispatch records.
- Coordinate with internal teams (sales, accounts, logistics) to resolve discrepancies related to billing or payments.
- Prepare periodic reports on outstanding receivables, payment status, and collection performance.
- Escalate overdue accounts and recommend appropriate actions when necessary.
- Well-spoken in English with professional communication etiquette.