We are looking for a Cluster Manager - Supply to lead the end-to-end sourcing strategy for building Snabbits expert workforce, with a specific focus on recruiting maids. You will be responsible for identifying sourcing channels, building scalable recruitment pipelines, and ensuring high-quality onboarding and training. This is a high-impact leadership role critical to Snabbits rapid growth and operational success.
Role & responsibilities
- Lead and manage sourcing strategy for acquiring trained and verified home service professionals (with a focus on maids).
- Identify and optimize multiple sourcing channels: field recruitment, referrals, job boards, agencies, and community outreach.
- Own the entire expert acquisition funnelfrom outreach and recruitment to onboarding and retention.
- Partner with the training and quality teams to ensure professionals meet Snabbit’s high service standards.
- Continuously track performance metrics to improve sourcing efficiency and reduce cost per hire.
- Build and manage a field sourcing team across different micro-markets.
- Maintain compliance and documentation standards across all hiring practices.
Preferred candidate profile
- 3 to 7 years of experience in blue-collar/field recruitment, workforce sourcing, or similar roles.
- Proven experience leading recruitment teams in high-growth, operationally intense environments.
- Robust understanding of sourcing channels for the blue-collar workforce (Maids).
- Analytical mindset with data-driven decision-making skills.
- Excellent communication, stakeholder management, and leadership abilities.
- Passion for building scalable processes and transforming traditional sectors with technology.