- Customer engagement: Build and maintain robust, long-term relationships with existing LAP customers.
- Preventing attrition: Proactively engage with customers to address concerns, resolve issues, and ensure satisfaction to prevent account attrition.
- Customer service: Act as the single point of contact for customer inquiries and concerns, ensuring timely and effective resolution.
- Enhancing customer experience: Utilize regular interactions to enhance customer engagement and build loyalty.
- Portfolio Retention.
- Candidates with a background in LAP will be preferred.