Great Opportunity for Freshers & Experienced Candidates!
Are you looking to start or grow your career in Technical Support / Customer Support? Join our team and build your career with an excellent work environment and growth opportunities.
OPEN POSITIONS
Technical Support Associate
Customer Support Executive
ELIGIBILITY
Qualification: 10+2 / Diploma / Graduate
Freshers can apply
Experienced candidates are also welcome
Good English communication skills
Basic computer knowledge
For Technical Support: Basic troubleshooting knowledge is an advantage
Customer-focused attitude & problem-solving skills
Technical support roles typically involve troubleshooting software, hardware or system-related issues while communicating solutions clearly to customers.
KEY RESPONSIBILITIES
Technical Support:
• Handle customer technical queries through voice/chat/email
• Troubleshoot basic software, hardware and connectivity issues
• Identify and resolve customer problems
• Escalate complex issues to the concerned team
• Maintain accurate case/ticket records
Customer Support:
• Handle customer queries and provide appropriate resolutions
• Deliver excellent customer service
• Manage complaints and escalations professionally
• Provide accurate information about products/services
• Maintain customer records and follow up when required
SHIFT
Rotational / Day / UK / US Shifts
Immediate Joiners Preferred
SALARY
Attractive Salary + Incentives
Salary will depend on experience, interview performance and process.
WHY JOIN US?
Career growth opportunities
Training provided for eligible freshers
Incentives
Professional work setting
Opportunity to work with international/domestic processes