Manager, Customer Success Engineering (Pune)

Manager, Customer Success Engineering (Pune)

26 Sep
|
Mindtickle
|
Pune

26 Sep

Mindtickle

Pune

Who we are

Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning sellers.

Global companies, like Fortune 500 organizations, trust Mindtickle to support their revenue teams. Customers and industry analysts have also recognized us. G2 has ranked us the #1 Sales Training & Onboarding platform for 28 consecutive quarters, and Forrester has recognized Mindtickle as a Leader in revenue enablement. Mindtickle was also recognized as AI-Based Sales Solution of the Year by the 2025 AI Breakthrough Awards and has received Stevie Awards for Technology Innovation and Customer Support Excellence.

At Mindtickle, we're helping companies create high-performing revenue teams, and we're looking for people who want to help shape what's next.

Job Brief





Mindtickle is looking for a passionate and results-driven Manager to lead a team of front-line Customer Success Engineers and deliver a high-quality, AI-enabled customer experience at scale. You will define and drive strategies that consistently delight customers - built on a foundation of trust, technical expertise, and strong operational discipline.

You will operate with a customer-first mindset, inspire your team to deliver excellence, and bring a strong enterprise lens to support some of the world’s most respected organizations.

This role requires a technically robust leader who can balance customer empathy, deep system understanding, and operational rigor, while driving a shift towards proactive, AI-native customer engineering.

You will partner closely with Engineering, Product, Services and Customer Success teams to ensure timely issue resolution and establish strong feedback loops that drive continuous product and experience improvemen

📌 Manager, Customer Success Engineering (Pune)
🏢 Mindtickle
📍 Pune

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