We are looking for a motivated and organized Office Coordinator cum Sales Executive to manage customer queries, coordinate with customers and internal teams, and support day-to-day office and sales activities.
Key Responsibilities
- Handle and respond to IndiaMART queries and customer enquiries.
- Follow up with prospective and existing customers through phone, email, and WhatsApp.
- Understand customer requirements and coordinate with the technical/sales team for suitable solutions.
- Prepare and share quotations, product details, and other required information with customers.
- Maintain regular follow-ups to convert enquiries into orders.
- Coordinate with customers regarding order status, delivery, and other requirements.
- Maintain customer records, enquiry details, and follow-up status.
- Provide basic technical information about products/services to customers.
- Coordinate with internal departments for smooth execution of customer requirements.
- Assist in day-to-day office coordination and administrative activities.
- Maintain proper documentation and reports related to sales and customer enquiries.
Required Skills
- Basic technical knowledge relevant to the company's products.
- Good communication and interpersonal skills.
- Good follow-up and customer-handling skills.
- Basic knowledge of MS Office / Excel / Email.
- Ability to handle multiple customer queries and tasks.
- Valuable coordination and organizational skills.
- Positive attitude and willingness to learn.
- Candidates with ITI/Diploma background will be preferred.