Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that
drive advantage for the world’s leading businesses. We are at the heart of
progress; with proven expertise and a continuous flow of AI-powered insight,
enabling smarter decisions, faster innovation, and a lasting competitive edge.
For our people—Kyndryls—that means doing purposeful work that powers human
progress. Join us and experience a adaptable, supportive environment where your
well-being is prioritized and your potential can thrive.

The Role

Are you ready to embark on a technical adventure and become a hero to our
external and internal users? As Technical Support at Kyndryl, you'll be part of
an elite team that provides exceptional technical assistance, enabling our
clients to achieve their desired business outcomes.

You'll be a troubleshooter extraordinaire, diagnosing and repairing complex
equipment, software, and systems with ease. Nothing will be too challenging for
you to solve as you respond to escalated issues, report critical design flaws,




reliability and maintenance problems, and bugs.

You'll be the go-to person for our customers who require assistance with highly
technical or sophisticated products, as well as for customer installations and
training. With your passion for technology, you'll provide world-class support
that exceeds customer expectations.

As Technical Support, you'll perform varying degrees of problem determination
and resolution of desktop hardware and software issues using your technical
expertise and available resources to ensure that our customers' issues are
resolved efficiently and effectively. You'll also have the opportunity to
perform installs, moves, adds, and changes (IMAC) activities, as well as data
backup and restore on certain accounts for clients, ensuring that all related
administrative duties are completed within Service Level Agreement objectives.

You will develop a deep understanding of the local and regional infrastructur

📌 Service Desk Lead (Noida)
🏢 Kyndryl
📍 Noida