Product Manager – Mortgage Loan Department :

1. Product & Business Management

- Manage the complete mortgage loan product lifecycle from sourcing to closure.
- Develop and implement strategies to increase loan disbursements and portfolio growth.
- Define product eligibility, documentation, pricing, and process guidelines in coordination with management.
- Monitor market trends, competitor products, and customer requirements.
- Identify recent business opportunities and improve product performance.

2. Sales Management

- Set monthly/quarterly sales targets for Branch Managers, Sales Managers, and Relationship Officers.
- Drive LAP/Mortgage Loan sourcing through branches and field teams.
- Monitor leads, applications, login, approval, and disbursement pipelines.
- Ensure quality customer acquisition and maintain healthy business volumes.
- Conduct regular performance reviews and support the sales team in achieving targets.
- Develop relationships with DSAs, connectors, property agents, and other business channels.

3. Credit & Operations Coordination

- Coordinate with Credit, Legal, Technical, and Operations teams for smooth loan processing.
- Ensure proper documentation and adherence to company credit policies.
- Track pending cases and reduce turnaround time from login to disbursement.
- Monitor deviations, rejections, cancellations, and reasons for business loss.

4. Collection & Portfolio Management





- Monitor repayment performance of the mortgage loan portfolio.
- Set collection targets and follow up with collection teams.
- Track overdue, DPD, SMA/NPA, and high-risk accounts.
- Develop strategies to improve collection efficiency and reduce delinquency.
- Coordinate with field collection teams for difficult and overdue accounts.
- Monitor settlement, restructuring, and recovery cases according to company policy.

5. MIS & Performance Monitoring

- Prepare and review daily/weekly/monthly MIS reports.
- Monitor Disbursement, Collection, AUM, DPD, NPA, Bounce, Recovery, and Portfolio Quality.
- Analyze branch and employee-level performance.
- Present business and portfolio reports to senior management.
- Identify gaps and implement corrective actions.

6. Team Management

- Lead and motivate Sales and Collection teams.
- Conduct regular meetings and performance reviews.
- Train employees on mortgage products, sales processes, customer handling, and collection procedures.
- Support recruitment and onboarding of sales and collection staff.
- Ensure proper coordination between Sales, Credit, Operations, and Collection teams.
- Key Performance Indicators (KPIs)Loan Applications / Login
- Approval & Disbursement
- Monthly Business Volume
- AUM Growth
- Collection Efficiency
- Overdue / DPD Reduction
- Bounce & NPA Control
- Recovery Performance
- Customer Retention
- Branch & Team Productivity

📌 Product Manager (Chennai)
🏢 Shree Singham Finance Private
📍 Chennai