Experience: 0–3 years (Freshers welcome — attitude and willingness to learn matter more than experience)
Working Days: Monday–Saturday, 9:30 AM – 6:00 PM
Employment Type: Full time, Office-based
About the Company
Multiweld Engineering Pvt. Ltd. is a Delhi NCR-based industrial products distributor, representing leading brands like Festo, Henkel-Loctite, and Klüber. We've been serving industrial clients since 1991.
About the Role
We're looking for a proactive Sales Coordinator to support our sales team's daily operations. You'll be the backbone that keeps quotations, follow-ups, and customer communication running smoothly — this is a coordination and support role, not a field sales/BD position.
Key Responsibilities
· Prepare and send price quotations to customers based on inputs from the sales team
· Follow up with customers on pending quotations, orders, and payments via calls and email
· Coordinate with the sales team to track order status and ensure timely dispatch
· Maintain and update customer records, order data, and follow-up trackers in Excel/ERP
· Handle day-to-day customer queries over phone and email professionally
· Liaise between customers, sales team, and internal departments (dispatch/accounts) to resolve issues
· Support sales team with basic reporting (pending orders, follow-up status, etc.)
Requirements
· Graduate in any stream (freshers can apply)
· Comfortable with Excel, email correspondence, and phone-based follow-ups
· Basic familiarity with ERP/CRM tools is a plus (training will be provided)
· Good communication skills in English and Hindi
· Organized, detail-oriented, and comfortable handling multiple follow-ups at once
· Prior experience in sales coordination/back-office/customer support is an advantage but not mandatory.