SkyJumper Sports and Amusements Pvt. Ltd. is one of India’s fastest-growing indoor amusement park chains, operating under the brands SkyJumper Trampoline Park and SkyJumper GoBananas. With a presence across multiple cities, we offer high-energy entertainment experiences including trampoline arenas, soft play zones, bowling, laser tag, and more—creating memorable moments for families and friends.

Role Overview

We are looking for a customer-focused and energetic Front Office Executive who will serve as the first point of contact for our guests. This role is critical in ensuring a smooth, welcoming, and professional experience from entry to exit, while upholding SkyJumper’s service standards.

Key Responsibilities

Guest Experience Management: Welcome guests warmly, assist with entry procedures, and provide accurate information on services, pricing, and policies

Ticketing & Billing: Manage transactions via POS systems, including cash, card, and digital payments with accuracy and accountability

Booking Coordination: Handle walk-in and online bookings, group reservations, and event/birthday party scheduling

Customer Query Handling: Address guest concerns proactively and escalate issues when required to ensure quick resolution

Communication Management: Handle incoming calls, emails, and coordinate effectively with internal teams

Upselling & Revenue Support: Promote packages,



memberships, merchandise, and add-on services to enhance guest experience and revenue

Front Desk Maintenance: Ensure the reception area is clean, organized, and aligned with brand standards

Compliance & Safety: Follow company policies, operational guidelines, and safety protocols at all times

Qualifications & Experience

Diploma/ Graduate in any discipline (Hospitality preferred)

0–3 years of experience in front office, customer service, or hospitality roles

Experience in amusement parks, entertainment centers, or hotels is an added advantage

Proficiency in English and Hindi (additional regional language is a plus)

Basic knowledge of POS systems and MS Office

Skills & Competencies

Excellent communication and interpersonal skills

Customer-first attitude with a pleasant and approachable personality

Ability to multitask and work efficiently in a fast-paced environment

Robust problem-solving and conflict-resolution abilities

High level of professionalism and attention to detail

Flexibility to work on weekends, holidays, and rotational shifts

What We Offer

Competitive salary with performance-based incentives

Dynamic and engaging work environment

Career growth and internal advancement opportunities

Employee discounts on park attractions and merchandise

📌 Receptionist / Front Office Executive (Bengaluru)
🏢 Sky Jumper Sports and Amusements Private
📍 Bengaluru