Job SummaryWe are looking for an energetic and customer-focused Relationship Executive to promote SBI Credit Card products, acquire new customers, and maintain strong relationships with existing customers. The candidate will be responsible for achieving sales targets while providing excellent customer service and ensuring proper documentation and KYC compliance.
- Key ResponsibilitiesGenerate leads and acquire new customers for SBI Credit Cards.
- Explain credit card features, benefits, fees, offers, and eligibility criteria to customers.
- Meet prospective customers through field visits, leads, referrals, and other sales channels.
- Achieve daily, weekly, and monthly sales targets.
- Build and maintain strong relationships with customers.
- Collect and verify required customer documents and KYC information.
- Follow up with prospective customers and convert leads into successful applications.
- Coordinate with internal teams regarding application processing and customer queries.
- Ensure accurate completion of application forms and supporting documents.
- Maintain regular reports of leads, applications, conversions, and sales performance.
- Follow company policies, regulatory requirements, and ethical sales practices.
- Provide post-sales support and resolve basic customer queries.
- Candidate RequirementsEducation: Minimum 12th Pass / Graduate preferred.
- Experience: Freshers and candidates with 0–3 years of sales experience can apply.
- Valuable communication and interpersonal skills.
- Customer-service-oriented attitude.
- Basic knowledge of smartphones, email, and digital applications.
- Willingness to work in field sales and meet customers.
- Ability to achieve sales targets.
- Two-wheeler and valid driving licence may be preferred for field roles.
- Preferred SkillsSales and lead-generation skills
- Customer relationship management
- Good verbal communication
- Negotiation and convincing skills
- Basic computer knowledge
- Target-oriented approach
- Teamwork and follow-up skills
- Compensation & BenefitsFixed salary + incentives based on performance.
- Sales incentives for achieving targets.
- Training and product knowledge support.
- Career growth opportunities in sales and financial services.