- Make outbound calls to prospective patients and leads.
- Explain Jogi Ayurved's treatments, services and consultation process to potential patients.
- Understand patient requirements and provide relevant information.
- Follow up regularly with interested leads through calls and WhatsApp.
- Convert enquiries/leads into appointments and consultations.
- Maintain accurate records of calls, leads, follow-ups and conversions.
- Handle patient questions professionally and coordinate with the relevant hospital team when required.
- Follow up with patients who have shown interest but have not yet booked an appointment.
- Achieve assigned calling,
follow-up and appointment/conversion targets.
- Maintain a skilled and empathetic approach while communicating with patients.
Eligibility
- Diploma / Graduate candidates can apply.
- 2- 3 years of experience in telecalling, telesales, healthcare sales, patient counselling or a similar role.
- Experience in hospital, healthcare, Ayurvedic, wellness or related service industries will be preferred.
- Good communication skills in Gujarati and Hindi; basic English is an advantage.
- Basic computer knowledge.
- Confident, persuasive and patient-friendly communication.
📌 Telecalling Executive (Surat)
🏢 EC2 Consulting Solutions
📍 Surat
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