• Assist EV owners in connecting and disconnecting charging guns correctly and safely.

• Guide customers through app download, registration/account setup, and charging session initiation.

• Assist customers with the cashless payment process, where applicable.

• Monitor ongoing charging sessions and perform basic fault identification and troubleshooting before escalating issues to the technical team.

• Monitor charging bays and ensure vehicles are removed promptly once charging is completed, helping maintain bay availability.

• Ensure the charging station and surrounding bay area remain clean, protected, organized, and clearly signposted.

• Identify and promptly report equipment faults, safety concerns, operational issues, and customer complaints to the Operations Manager.

• Maintain a professional and helpful presence while interacting with walk-in customers, corporate fleet drivers, and mall staff.

• Support the Operations Manager and technical team in maintaining smooth day-to-day charging station operations.

• Follow all prescribed safety procedures and operational guidelines.

📌 EV Charging Station Attendant (Mumbai)
🏢 Siri Electromotive Private
📍 Mumbai