- Welcome customers and understand their jewellery requirements, preferences, and budget.
- Explain product features, designs, materials, pricing, offers, and customization options.
- Assist customers in selecting suitable jewellery for occasions such as weddings, engagements, festivals, and everyday wear.
- Demonstrate robust knowledge of gold, diamond, gemstone, and other jewellery products.
- Build positive relationships with customers and provide an excellent in-store shopping experience.
- Achieve individual and store-level sales targets.
- Handle billing, product documentation, exchanges, and customer queries accurately.
- Maintain proper display and presentation of jewellery products.
- Follow company policies and procedures related to inventory, security, and customer service.
- Follow up with customers regarding enquiries, purchases, and future requirements.
- Coordinate with team members and store management to ensure smooth daily operations.
Required Skills:
- Good communication and interpersonal skills.
- Customer-focused approach and professional attitude.
- Sales and negotiation skills.
- Basic knowledge of jewellery and gemstones.
- Ability to understand customer needs and recommend appropriate products.
- Target-oriented and comfortable working in a retail environment.
- Basic computer and billing-system knowledge.