26 Sep
|
Teamspace Financial Services Private
|
Chennai
26 Sep
Teamspace Financial Services Private
Chennai
**Designation:** Risk Support Executive
**Department:** Fraud Containment / Transaction Monitoring & Anti-Money Laundering
**Location:** Ambattur
**Work Timing:** 24/7 Rotational
**Weekly Off:** 1 Rotational
**CTC Upto:** **₹32,000 per month**
*Role Overview*
Candidate, will be responsible for transaction monitoring, fraud detection, dispute management, and supporting anti-money laundering activities. The role involves monitoring banking transactions, identifying suspicious or fraudulent activity, analyzing fraud trends, and assisting customers and banking partners with dispute-related processes.
*Key Responsibilities*
* Conduct *real-time transaction monitoring* using fraud management systems such as:
*Clari5* for Digital Banking
*VRM (Visa Risk Management)* for Debit Card transactions
*NPCI systems* for UPI transactions
* Monitor transactions and identify **suspicious, unusual, or potentially fraudulent activities** across Digital Banking, Debit Card, and UPI channels.
* Analyze **fraud trend reports** across various products and transaction channels to identify emerging risks and support preventive measures.
* Assist in **fraud containment and risk mitigation** by identifying potentially fraudulent transactions and escalating cases as per bank procedures.
* Collaborate with **acquiring banks and merchants** for reversal, chargeback, and dispute-management processes related to identified fraudulent transactions.
* Guide customers through the **transaction dispute process**, ensuring proper information and documentation are provided.
* Provide relevant insights regarding **ongoing fraud trends, transaction patterns, and emerging risks** to the concerned teams.
* Support **Anti-Money Laundering (AML)** and transaction-monitoring activities as per internal policies and regulatory requirements.
* Maintain accurate records of investigated transactions, fraud cases, disputes, and customer interactions.
*Candidate Profile*
* Graduate in any discipline.
*CIBIL Score must be 700 or more
* Good communication and customer-handling skills.
* Basic understanding of banking, digital payments, UPI, debit cards, and online transactions will be an advantage.
* Valuable analytical and problem-solving abilities.
* Comfortable working with banking systems and transaction-monitoring tools.
* Willingness to learn fraud prevention, transaction monitoring, and AML processes.
Thanks Regards,
HR Executive,
Khushi Tiwari
Note : Interested candidates can share their CV's on (phone hidden) number.
📌 Risk Officer (Chennai)
🏢 Teamspace Financial Services Private
📍 Chennai