Job Title: International Customer Support Associate – Inbound Voice
Location: Electronic city- phase 3
Shifts: Fixed Night Shift
Work Schedule: 5 Days Working (2 Rotational Offs)
Process: Inbound Customer Support (100% Pure Voice – No Sales, No Targets)
- Job Highlights
- Zero Sales Pressure: Pure customer service—no targets, no cold calling, no upselling.
- Hassle-Free Commute: Both-way cab facility (doorstep pickup & drop).
- Smooth Onboarding: 100% virtual interview rounds; receive an offer from home.
- Outstanding Benefits: PF, ESI, night shift allowances, and annual health coverage included.
Key Responsibilities
- Handle inbound customer calls regarding order tracking, deliveries, returns, replacements, and payment queries.
- Provide clear, prompt, and empathetic resolutions on the first contact
Experience: Freshers with exceptional English communication skills are strongly encouraged to apply; experienced candidates are also welcome.
- Communication Skills: Excellent verbal and written English (fluent pronunciation, strong listening skills, and professional tone).
- Availability: 100% comfortable working fixed night shifts.