Customer Care Executive (Pune)

Customer Care Executive (Pune)

26 Sep
|
Hird Services
|
Pune

26 Sep

Hird Services

Pune

Hi Candidates,

PRINCIPAL RESPONSIBILITIES:

- Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
- Understand customer queries received through calls and act accordingly.
- Maintain a healthy and clean work environment & adhere to company policies and procedure.
- Continuous up gradation of process knowledge as required
- Excellent communication skills.
- Comprehension : - Ability to clearly understand the problem statement
- Composition : - Ability to compose a grammatically correct, concise, and accurate.
- Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Robust customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
- Graduate / Undergraduate can apply
- Comprehension skills to understand & communicate with all customers effectively.
- Voice support

📌 Customer Care Executive (Pune)
🏢 Hird Services
📍 Pune

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