Operations And Customer Support Executive (Mumbai)

Operations And Customer Support Executive (Mumbai)

26 Sep
|
J and R Designs
|
Mumbai

26 Sep

J and R Designs

Mumbai

Key Responsibilities:

· Handle customer queries on WhatsApp and Instagram DMs/comments

· Confirm COD orders via calls and WhatsApp

· Recover abandoned carts and assist customers in completing purchases

· Help customers with sizing, fit and order-related queries

· Coordinate with operations team for smooth order processing

· Encourage prepaid conversions wherever possible

Preferred:

· Ecommerce / D2C experience

· Valuable communication skills in Hindi & English

· Comfortable with calls, WhatsApp and Instagram handling

· Proactive and customer-focused mindset

📌 Operations And Customer Support Executive (Mumbai)
🏢 J and R Designs
📍 Mumbai

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