# ? Hiring Alert – Customer Support Executive | Travel Process

*Company:* Cogent E-Services

*Position:* Customer Support Executive

*Process:* Travel Process

### ? Job Details

* *Qualification:* 12th Pass / Graduate

* *Experience:* Freshers & Experienced Candidates

* *Gender:* Male Candidates Only

* *Salary:* Up to ₹26,000

* *Shift:* 24/7 Rotational Shifts

* *Work Mode:* Work From Office

* *Quality Requirement:* Versant Level 5

* *Communication skills:* Very valuable/fluent

### ? Roles & Responsibilities

* Handle customer queries related to travel bookings, reservations, cancellations, and travel services.

* Provide accurate solutions and assistance to customers over calls.

* Resolve customer concerns professionally and within the required timelines.





* Maintain a high level of customer satisfaction and service quality.

* Follow company processes, quality standards, and communication guidelines.

* Maintain proper records of customer interactions and requests.

### ? Work Location

**Incuspaze Tower, Campus 1, Phase 4, Sector 18, Udyog Vihar, Gurugram, Haryana**

### ? Interview Details

**Interview Timing:** 11:00 AM to 3:00 PM

**Interview Venue:**

Cogent E-Services

Plot No. 17, Phase 4, Maruti Udyog, Sector 18, Gurugram, Sarhol, Haryana – 122015

**Nearest Metro:** M.G. Road

📌 Customer Support Executive (Gurugram)
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