We are looking for a responsible and target-oriented Collection Executive to manage customer payments, follow up on outstanding dues, and ensure timely collection of receivables. The candidate should have good communication skills, negotiation abilities, and a professional approach toward customers.
Key Responsibilities
Contact customers by phone, email, or in person regarding outstanding payments.
Follow up regularly on overdue accounts and ensure timely payment collection.
Maintain accurate records of customer accounts, payments, and follow-ups.
Handle customer queries related to invoices, payments, and outstanding balances.
Negotiate suitable payment schedules with customers when required.
Coordinate with the Accounts, Sales, and Customer Service teams to resolve payment-related issues.
Prepare daily/weekly collection reports and update management on collection status.
Meet assigned collection targets and follow company policies and procedures.
Escalate long-pending or disputed accounts to the appropriate department.
Maintain professional relationships with customers while ensuring effective recovery of dues.
Requirements
Graduate in any discipline; candidates with finance/accounts experience are preferred.
0–3 years of experience in collections, telecalling, accounts receivable, or a similar role.
Positive verbal and written communication skills.
Basic knowledge of MS Office/Excel.
Strong follow-up, negotiation, and interpersonal skills.
Ability to work under pressure and meet targets.
Willingness to travel for field collection, if required.
Key Skills
Customer Relationship Management
Payment Follow-up
Negotiation Skills
Communication Skills
MS Excel
Receivables Management
Target Achievement
Problem Solving
Time Management
📌 Field Collection Executive (Vapi)
🏢 Mansuri Enterprise
📍 Vapi
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