About the RoleStudyatbangalore is looking for an enthusiastic and result-oriented Telecaller / Academic Counselor to connect with students and parents, understand their educational requirements, provide appropriate academic guidance, and convert enquiries into successful admissions.
- Key ResponsibilitiesMake outbound calls to students and parents from provided leads.
- Understand students' academic interests, career goals, and admission requirements.
- Explain courses, colleges, eligibility, fees, scholarships, and admission opportunities.
- Provide appropriate academic and career guidance based on student requirements.
- Counsel students and parents and address their questions and concerns.
- Follow up regularly with interested students and parents.
- Convert enquiries and leads into applications and successful admissions.
- Handle objections professionally and support students throughout the admission process.
- Maintain accurate lead, call, follow-up, and admission records in the CRM.
- Achieve assigned daily, weekly, and monthly calling and admission targets.
- Coordinate with the admission team to ensure smooth conversion and closure.
- Skills RequiredExcellent communication and interpersonal skills.
- Strong convincing and counselling abilities.
- Good command of English and Kannada; Hindi is an advantage.
- Ability to build rapport with students and parents.
- Strong follow-up and lead-conversion skills.
- Basic computer and CRM knowledge.
- Positive attitude and willingness to work towards targets.
- Self-motivated, disciplined, and customer-friendly.
- Who Can Apply?Freshers with positive communication skills are welcome.
- Candidates with experience in telecalling, education counselling, admissions, inside sales, or student counselling will have an advantage.